Privacy Policy

1. Introduction

The Pavilion Fantasy Cricket ("we", "us", "our", or "Platform") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our free-to-play fantasy cricket platform, including our website and mobile applications.

We understand that privacy is fundamental to your trust in our Platform. This policy is designed to help you understand what information we collect, why we collect it, and how you can manage your information. By using the Platform, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

When you register for an account on the Platform, we collect the following personal information that you voluntarily provide:

• Account Information: Full name, email address, username, and password
• Demographic Information: Date of birth (to verify age eligibility) and state of residence (to ensure compliance with geographic restrictions)
• Profile Information: Optional profile picture, bio, and favorite cricket teams
• Communication Data: Messages, feedback, and support requests you send to us

2.2 Information Collected Automatically

When you access and use the Platform, we automatically collect certain technical and usage information:

• Device Information: Device type, operating system, browser type and version, screen resolution, and device identifiers
• Usage Data: Pages visited, features used, time spent on pages, fantasy teams created, matches participated in, and interaction patterns
• Log Data: IP address, access times, referring URLs, and error logs
• Location Data: Approximate geographic location based on IP address (to enforce state restrictions)
• Cookies and Tracking Technologies: Session cookies, preference cookies, and analytics cookies (see Section 8 for details)

2.3 Information from Third Parties

We receive cricket match data, player statistics, and performance information from licensed third-party sports data providers. This information does not include your personal data but is used to power the fantasy cricket experience on the Platform.

3. How We Use Your Information

We use the collected information for the following purposes, all of which are essential to providing you with a secure, personalized, and educational fantasy cricket experience:

3.1 Platform Operation and Service Delivery

• Creating and managing your user account
• Authenticating your identity and maintaining account security
• Processing your fantasy team selections and calculating performance scores
• Displaying leaderboards and user rankings
• Providing customer support and responding to your inquiries

3.2 Compliance and Safety

• Verifying that you meet age requirements (18+ years)
• Enforcing geographic restrictions for users from prohibited states
• Detecting and preventing fraud, cheating, and unauthorized access
• Ensuring compliance with our Terms and Conditions and Fair Play Policy
• Responding to legal obligations and protecting our legal rights

3.3 Platform Improvement and Analytics

• Analyzing usage patterns to improve Platform features and user experience
• Conducting research and development for new educational tools
• Testing new features and measuring their effectiveness
• Generating anonymized, aggregated statistics for internal reporting

3.4 Communication

• Sending important account notifications and security alerts
• Providing updates about match results and leaderboard changes
• Sharing educational content about fantasy cricket strategies (with your consent)
• Responding to your support requests and feedback

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

4.1 Public Information

Your username and performance statistics may be displayed on public leaderboards visible to all Platform users. You can control your privacy settings to limit the visibility of certain profile information.

4.2 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, such as:

• Cloud hosting and data storage services
• Email delivery and communication platforms
• Analytics and performance monitoring tools
• Customer support software

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information and use it only for authorized purposes.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose information to protect our rights, property, or safety, or that of our users or the public.

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on the Platform before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security practices include:

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols
• Password Protection: User passwords are hashed using bcrypt encryption and never stored in plain text
• Access Controls: Strict access controls limit employee access to personal information on a need-to-know basis
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing
• Secure Infrastructure: Our servers are hosted in secure, certified data centers with physical and network security measures

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you acknowledge that you provide information at your own risk.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Active Accounts: We retain account information and usage data while your account remains active
• Deleted Accounts: When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, regulatory, or security purposes
• Legal Obligations: We may retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements
• Anonymized Data: We may retain anonymized, aggregated data indefinitely for analytical and research purposes

7. Your Privacy Rights

You have certain rights regarding your personal information. Depending on your location, these rights may include:

7.1 Access and Portability

You have the right to request a copy of the personal information we hold about you. You can access most of your account information directly through your profile settings. For a complete data export, contact us at [email protected].

7.2 Correction and Update

You can update your account information, including your name, email address, and profile details, at any time through your account settings. If you need assistance, contact our support team.

7.3 Deletion

You have the right to request deletion of your account and associated personal information. You can delete your account through the account settings page, or by emailing us at [email protected]. Please note that certain information may be retained as described in Section 6.

7.4 Opt-Out of Communications

You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email or by adjusting your communication preferences in your account settings. Please note that you cannot opt out of essential service-related communications, such as account security alerts.

7.5 Cookie Preferences

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze Platform usage.

8.1 Types of Cookies We Use

• Essential Cookies: Required for Platform functionality, including authentication and security
• Preference Cookies: Remember your settings and preferences for a personalized experience
• Analytics Cookies: Help us understand how users interact with the Platform to improve our services
• Security Cookies: Detect and prevent fraudulent activity and unauthorized access

8.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some Platform features may not function properly if cookies are disabled.

9. Children's Privacy

The Platform is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information as quickly as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected].

10. Third-Party Links

The Platform may contain links to third-party websites, services, or resources that are not owned or controlled by us. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party sites you visit. Your interactions with third-party websites are governed by their respective privacy policies and terms of service.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside India and choose to use the Platform, please note that we transfer your information to India and process it there. By using the Platform, you consent to the transfer of your information to India.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We are committed to resolving any privacy concerns you may have and will respond to your inquiry within 30 days.